Randi R. Ludwig is a Data Scientist at Dell Technologies within Support and Deployment Services. She brings data science solutions to business problems involving tech support, warranties, and repairs on Dell products. She also focuses on raising visibility for data science at the executive level and connecting global Dell data scientists into a networked community that can collaborate and learn from one another. Additionally, she is a co-organizer of Women in Data Science ATX and promotes diversity and fostering a welcoming space for newcomers to the field. Before venturing into industry, Randi completed a PhD in Astrophysics at UT Austin, including research on both active galactic nuclei and how students learn astronomy, which gave her experience with varied statistical data-mining techniques and many kinds of data sets.